Events Help

Before the Conference: Testing Access

We recommend logging in ahead of time to ensure that you have a smooth experience at the conference opening. Please follow these instructions to test your access:
Note: If your event access was paid by invoice, please start by following the registration link sent to you via email (this may have been sent by your employer). This will add the conference to your account.
  1. Log into the Virtual Academy.
  2. Scroll down to My Courses and locate the conference.
  3. Click on the conference and wait for the page to load.
That’s it! While you’re still logged in, we recommend reviewing the Overview to make the most of your virtual conference experience.
If the conference is not in the My Courses section but your employer has paid for access, please reach out to your employer for the registration link. If you had paid for access through your Virtual Academy account, please confirm that you do not have multiple accounts.
We will send a login reminder on the day of the conference. We look forward to seeing you there!

Accessing the Conference

Please follow these steps to access the sessions:
  1. Log into the Virtual Academy.
  2. Scroll down to My Courses and click on the conference. Please wait for the page to load.
  3. Use the course menu on the left side of the page to navigate the conference. You can expand or collapse menu using the chevron icon at the top-left of the screen.

I'm following the registration link but the page doesn't seem to load.

If you followed the registration link but the page only seems to load the Safe & Together Institute logos, it's likely that you have already registered for the event. Please follow these steps to confirm:
  1. Log into the Virtual Academy.
  2. Scroll down to My Courses and see if the conference is there.
If the event is not under My Courses, please send us the registration link you were attempting to follow and the email address associated with your account.

Payment

For immediate enrollment, you can register for the conference directly from your account and pay by credit card.
To request invoice, please send the preferred conference and number of attendees to KayStevenson@SafeAndTogetherInstitute.com

Additional Virtual Academy Help