Virtual Academy Customer Support

Payment Help

Can we pay by invoice?

Yes, invoices can be made for one or more learners. Click the button below to start the process.

I'm from Australia and am unable submit my payment. What do I do?

Please enter four to five zeros (0) into the zip-code field (0000). If this doesn't resolve the issue, please reach out to us!

Where can I find my payment receipts?

If your course access was paid through your learner profile, you can find your receipts by clicking Me > Account in the top navigation bar.
If your course access was paid by invoice, please let us know:
  • Your purchasing group
  • The courses purchased and learner quantity
  • The date of payment
  • Any registration links or coupon codes issued
We'll be happy to send you a new copy!